As the first thread was getting a bit large and it's been nine months since it began, we're giving this thread a freshening up.
You can find the original Questions thread here.
Thread Goal
Our goal for this thread is to give players a consolidated place to directly ask questions to our administration team.
Disclosure
Please understand that not all questions will have immediate or detailed answers. Due to development or internal planning, some information will need to remain undisclosed. If your question is not something we are able to answer, it will be documented. You aren't being ignored - we simply can't provide informative answers to every question being asked. We will always do our best!
How This Works
One of my duties as your Community Manager is to read through, collect, and field your concerns and questions with the owners and developers of Flight Rising. I make sure that each question is put in front of the team, read, considered, and answered (if possible). Please note that I am unable to provide any information I am not expressly told to share, in accordance with the direction and confidentiality of upcoming goals and development, the privacy of other players, and the security and internal workings of the website.
This means sometimes there may be a delay between when you ask your question and when an answer is posted. This also means that there may not be an answer for your question at the time. Please rest assured (as was mentioned in the Disclosure section above) that all questions are documented, even if there is not an answer for them, or the answer cannot be given because it involves divulging sensitive information. No one is getting ignored.
This Thread is Not For
Please keep in mind that this thread is not for:
With all of that said, this thread is open for business, post your questions or concerns!
You can find the original Questions thread here.
Thread Goal
Our goal for this thread is to give players a consolidated place to directly ask questions to our administration team.
Disclosure
Please understand that not all questions will have immediate or detailed answers. Due to development or internal planning, some information will need to remain undisclosed. If your question is not something we are able to answer, it will be documented. You aren't being ignored - we simply can't provide informative answers to every question being asked. We will always do our best!
How This Works
One of my duties as your Community Manager is to read through, collect, and field your concerns and questions with the owners and developers of Flight Rising. I make sure that each question is put in front of the team, read, considered, and answered (if possible). Please note that I am unable to provide any information I am not expressly told to share, in accordance with the direction and confidentiality of upcoming goals and development, the privacy of other players, and the security and internal workings of the website.
This means sometimes there may be a delay between when you ask your question and when an answer is posted. This also means that there may not be an answer for your question at the time. Please rest assured (as was mentioned in the Disclosure section above) that all questions are documented, even if there is not an answer for them, or the answer cannot be given because it involves divulging sensitive information. No one is getting ignored.
This Thread is Not For
Please keep in mind that this thread is not for:
- Suggestions - Please post your suggestions to the Suggestions forum
- How-to Questions - the Help forum is your best bet for seeking help with gameplay; the knowledgeable combination of players and moderators here should set you on the right track!
- Customer Service Tickets - Please read this sticky here in the Help forum for more information on assistance with your submitted Customer Service tickets.
With all of that said, this thread is open for business, post your questions or concerns!