Hello, I have come across quite the pardicament recently.
I often use my phone to keep my lair in check, and have been doing so for a while now. However, recently, I have found myself logged out, which is fine (keep in mind though, I hardly ever press the logout button). Instead of the 'refresh session' option, however, I am sent to the usual input username and password. When I put my username and password in, it sends me to an error page. I have tried using data, different wifi, refreshing the page, and even checking my settings multiple times, but i can not figure out why I cant log back in to my flightrising account on my phone.
What is going on? Is there something I'm doing wrong on my end? Please help!
Error Info:
www1.flightrising.com/login
in/fliters.php Line 16
Hello, I have come across quite the pardicament recently.
I often use my phone to keep my lair in check, and have been doing so for a while now. However, recently, I have found myself logged out, which is fine (keep in mind though, I hardly ever press the logout button). Instead of the 'refresh session' option, however, I am sent to the usual input username and password. When I put my username and password in, it sends me to an error page. I have tried using data, different wifi, refreshing the page, and even checking my settings multiple times, but i can not figure out why I cant log back in to my flightrising account on my phone.
What is going on? Is there something I'm doing wrong on my end? Please help!
Error Info:
www1.flightrising.com/login
in/fliters.php Line 16
Hi @
RubyColoredElm
Based on the error information you provided, I suspect that there is a login mismatch between your phone and the site.
Checking different types of internet connections was a good idea, but if the problem is what I think it is, you will continue to see that error as long as your phone's cache doesn't match up with what the site is expecting.
Please try one or both of the following:
- If your phone has a different browser, there's a good chance that you will log in just fine, as most browsers don't share cache. Just for testing, try that out and see if the problem is only limited to one browser.
- Try clearing your browser's cache (you may need to look up the process for your specific phone and browser combination)
I hope this clears it up for you!
Hi @
RubyColoredElm
Based on the error information you provided, I suspect that there is a login mismatch between your phone and the site.
Checking different types of internet connections was a good idea, but if the problem is what I think it is, you will continue to see that error as long as your phone's cache doesn't match up with what the site is expecting.
Please try one or both of the following:
- If your phone has a different browser, there's a good chance that you will log in just fine, as most browsers don't share cache. Just for testing, try that out and see if the problem is only limited to one browser.
- Try clearing your browser's cache (you may need to look up the process for your specific phone and browser combination)
I hope this clears it up for you!
~
Flight Rising Engineering Team ~
-
Do you want to hear what I said again? Hoot hoot!
Flight Rising
Knowledge Base
Flight Rising Rules & Policies
Alright, I tried clearing my cache's browser, but that did not seem to help. I received the same error code, message, and page, and my phone only has Chrome.
Alright, I tried clearing my cache's browser, but that did not seem to help. I received the same error code, message, and page, and my phone only has Chrome.
Okay, thanks for try that.
Are your replies to this thread from a different device, or has your phone been able to stay logged in for this section of the site?
Either way, the next step is to confirm that you can access the forum up your phone while logged in. If you can, please intentionally log out from the forum page and then try to log back in from the site's homepage. I'm hoping this will bump things back in sync.
If you can't access the forum from your phone while logged in, I'll need to think of something else... but this step would be good to try first.
Thanks!
Okay, thanks for try that.
Are your replies to this thread from a different device, or has your phone been able to stay logged in for this section of the site?
Either way, the next step is to confirm that you can access the forum up your phone while logged in. If you can, please intentionally log out from the forum page and then try to log back in from the site's homepage. I'm hoping this will bump things back in sync.
If you can't access the forum from your phone while logged in, I'll need to think of something else... but this step would be good to try first.
Thanks!
~
Flight Rising Engineering Team ~
-
Do you want to hear what I said again? Hoot hoot!
Flight Rising
Knowledge Base
Flight Rising Rules & Policies