Its once again possible to log in and play Flight Rising. Thank you so much for your patience these past two days.
What has caused the latency issues?
The second server we hooked up to hold our database and split the load was not in the location we expected. It was located in DC, while our main server was in LA. This meant there was thousands of miles for the data to travel for one server to talk to its partner, and was a major contributing factor to our latency issues. We're back on a single server, but have plans to hook up a dual-setup in the future - in the same data center this time.
The second issue was our message board. Last night our codesmiths took a hatchet to the forums and found several places where the queries were taking longer than they should have. This had the effect of making the site progressively slower the more posts we had and the more people we had viewing/reading/writing to them. In addition, we've located several areas around the site where we can continue to optimize how queries work and how data is cached.
Notes:
- All accounts on-site have been mailed additional treasure and food resouces.
- The deadline for the Brightshine Jubilee skin contest has been extended to June 24, 6:00 server time to ensure that everyone who wanted to participate had a chance to submit their work.
- The fairegrounds are currently closed. Our programmers are working on changes to Runestones and Jigsaw, and these games will return as soon as these improvements have been completed.
- Because we made such drastic changes to the forums, there may be a few hiccups in that area of the site. Please check for a tracking thread in our bug report forums as we continue to clean things up.
- Downtime goodies will be mailed to everyone later today.
Thank you so much for your patience, and have a great morning.
Flight Rising is still having latency/connection issues. We're actively searching for the source of the problem, and will be in read-only mode as we work to find and resolve them. We expect to be down for at least 8 hours, at time we will have a fresh update on the situation.
We will get this resolved.
In the meantime:
Akiri will feed your dragons and incubate your eggs if downtime extends to tonight.All accounts on-site have been mailed additional treasure and food resouces.The deadline for the Brightshine Jubilee skin contest has been extended to June 23, 22:00 ST. If we have additional downtime, we may look at extending this further to ensure that everyone who wanted to participate had a chance to submit their work.As they're not able to assist on the coding front, our artists are hard at work preparing some downtime goodies for everyone for when we return. We hope you'll like them. :-)
Our apologies again for the downtime. Thank you so much for playing; we will continue to chip-away at this until we can have you playing once more.
Its once again possible to log in and play Flight Rising. Thank you so much for your patience these past two days.
What has caused the latency issues?
The second server we hooked up to hold our database and split the load was not in the location we expected. It was located in DC, while our main server was in LA. This meant there was thousands of miles for the data to travel for one server to talk to its partner, and was a major contributing factor to our latency issues. We're back on a single server, but have plans to hook up a dual-setup in the future - in the same data center this time.
The second issue was our message board. Last night our codesmiths took a hatchet to the forums and found several places where the queries were taking longer than they should have. This had the effect of making the site progressively slower the more posts we had and the more people we had viewing/reading/writing to them. In addition, we've located several areas around the site where we can continue to optimize how queries work and how data is cached.
Notes:
- All accounts on-site have been mailed additional treasure and food resouces.
- The deadline for the Brightshine Jubilee skin contest has been extended to June 24, 6:00 server time to ensure that everyone who wanted to participate had a chance to submit their work.
- The fairegrounds are currently closed. Our programmers are working on changes to Runestones and Jigsaw, and these games will return as soon as these improvements have been completed.
- Because we made such drastic changes to the forums, there may be a few hiccups in that area of the site. Please check for a tracking thread in our bug report forums as we continue to clean things up.
- Downtime goodies will be mailed to everyone later today.
Thank you so much for your patience, and have a great morning.
Flight Rising is still having latency/connection issues. We're actively searching for the source of the problem, and will be in read-only mode as we work to find and resolve them. We expect to be down for at least 8 hours, at time we will have a fresh update on the situation.
We will get this resolved.
In the meantime:
Akiri will feed your dragons and incubate your eggs if downtime extends to tonight.All accounts on-site have been mailed additional treasure and food resouces.The deadline for the Brightshine Jubilee skin contest has been extended to June 23, 22:00 ST. If we have additional downtime, we may look at extending this further to ensure that everyone who wanted to participate had a chance to submit their work.As they're not able to assist on the coding front, our artists are hard at work preparing some downtime goodies for everyone for when we return. We hope you'll like them. :-)
Our apologies again for the downtime. Thank you so much for playing; we will continue to chip-away at this until we can have you playing once more.
yeah where cback again!! thanks for the good care again!
and of course the treasure and food very generous!!
yeah where cback again!! thanks for the good care again!
and of course the treasure and food very generous!!
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Oh my sweet flight rising *pets* I missed you so much!
So glad we are back, thanks guys for all the hard work you are doing, and for the goodies.
Oh my sweet flight rising *pets* I missed you so much!
So glad we are back, thanks guys for all the hard work you are doing, and for the goodies.
Haha with that 'eight hours' in your first post I thought I wasn't going to be able to play until tomorrow. Thanks so much for your hardwork! I'll post again on this thread if I find something weird, but at the moment it seems to be pretty smooth again (maybe due to the low amount of users at the moment haha).
Haha with that 'eight hours' in your first post I thought I wasn't going to be able to play until tomorrow. Thanks so much for your hardwork! I'll post again on this thread if I find something weird, but at the moment it seems to be pretty smooth again (maybe due to the low amount of users at the moment haha).
*Inhales* Ah, it's good to be back.
And no lag issues so far, nice going!
Just out of curiosity, what was all that about 'downtime goodies?'
*Inhales* Ah, it's good to be back.
And no lag issues so far, nice going!
Just out of curiosity, what was all that about 'downtime goodies?'
'Why are you frowning?' -Temeraire's first words.
Ahhh, you guys are the best! Seriously, there's no need for apologies. You're doing a phenomenal job.
Ahhh, you guys are the best! Seriously, there's no need for apologies. You're doing a phenomenal job.
No worries, you're doing the good work !
I'm hoping this whole ordeal isn't going to hit you guys hard in the wallet XC
No worries, you're doing the good work !
I'm hoping this whole ordeal isn't going to hit you guys hard in the wallet XC
Not sure if this is just me but I can't seem to load the Fairgrounds. The Coliseum works smoothly though until I use 'Contuse' on an opponent. After that it lags a bit, but I can still fight and it's kind of the same speed as when the site was starting out. Still, before that, it's like, woah, super smooth! XD
Never mind, it's just the usual lag. =u= But it would usually start whenever I use Contuse, though sometimes this doesn't happen. I suspect it has something to do with the animation itself. It's slowing down the internet or something lol.
EDIT: Oh, and for the Fairgrounds, I've already tried the original link and the test link. As for the Coliseum, I'm using the original link. Haven't tried the test one yet.
Not sure if this is just me but I can't seem to load the Fairgrounds. The Coliseum works smoothly though until I use 'Contuse' on an opponent. After that it lags a bit, but I can still fight and it's kind of the same speed as when the site was starting out. Still, before that, it's like, woah, super smooth! XD
Never mind, it's just the usual lag. =u= But it would usually start whenever I use Contuse, though sometimes this doesn't happen. I suspect it has something to do with the animation itself. It's slowing down the internet or something lol.
EDIT: Oh, and for the Fairgrounds, I've already tried the original link and the test link. As for the Coliseum, I'm using the original link. Haven't tried the test one yet.
Ah It might be a good idea to reword the main page discussion the moment the site is accessible again.
As it stands it looks like we can't log in and dragons are still being taken care of for us, but as evidenced by being able to post here that's not the case right now. To prevent people checking the main page, and then just logging off, and then realizing later that their dragons WERE aging might be a good thing!
Otherwise OMG Props to you guys for working so efficiently! You guys rock. There are no other words for it. You're amazing <3
Ah It might be a good idea to reword the main page discussion the moment the site is accessible again.
As it stands it looks like we can't log in and dragons are still being taken care of for us, but as evidenced by being able to post here that's not the case right now. To prevent people checking the main page, and then just logging off, and then realizing later that their dragons WERE aging might be a good thing!
Otherwise OMG Props to you guys for working so efficiently! You guys rock. There are no other words for it. You're amazing <3
Thanks so much for all your hard work! You deserve a plate of brownies. <3 I'm so happy the site came back up just as my imperials' breeding cooldown was up. Eggs, eggs!
Thanks so much for all your hard work! You deserve a plate of brownies. <3 I'm so happy the site came back up just as my imperials' breeding cooldown was up. Eggs, eggs!
