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TOPIC | It's been one (1) full day...
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...since I've been able to visit my dragon profiles. Since I've been to view them for more than a few seconds without panic and pain.

So far, the developers have made no comment in response to the many valid criticisms raised by the community about the dragon profile changes, including criticisms and comments by disabled users, unless let it "breathe [and] settle" and "visit our suggestions forum" can be considered comments.

It took less than eight hours for the devs to remove glowtail from the market when the community raised criticisms about the quality of the art? Why aren't disabled users given the same respect? (On a similar note: why have the devs still not commented on the fact that camping is inaccessible to users with some visual impairments and color blindness?)

Watch this space.

Edit (6.9.2020, 21:00):

I was not expecting this to get as much attention as it has, and I wanted to provide a few updates and clarifications:

1. A few comments have been confused about why the profiles are inaccessible. There are lots of different people on the site talking about how they impact different disabilities, including anxiety, autism, and adhd. The relevant part of my disability is my sensory processing disorder - there are so many boxes and icons and colors and layers and different levels of texts and tooltip/description popups that my brain can't process them all without pain and starts to shut down (literally - if my senses get to overwhelmed, I will temporary loose parts of my vision). Other people have different issues.

2. Thanks to the amazing @Antimoany, who showed me how to use an adblocker to block tooltips from pooping up on the profiles on the site, I am now able to briefly visit my dragon profiles (not very long, but long enough to do things like start identifying the elements that make them so painful for me). If you have similar problems to me, I would highly recommend the same.

3. I stand by what I said above, that the devs have made no valid comments to the complaints by disabled users. The comments they have made (i.e., "breathe [and] settle" and "visit our suggestions forum") are not responses to any criticism - they are defections and delays - and they particularly are not responses to comments about inaccessibility. For an analogy - imagine a company built a new public building, but when it opened, you could only enter by climbing a bunch of steep, ugly steps. "Let it breathe and settle" might, in some circumstances, be a valid response to criticism that the steps are ugly - but they would not be a valid response to people with physical disabilities pointing out that they cannot access the building.

4. This is why I brought up glowtail and the coliseum captcha (besides the inaccessibility of the coliseum still being something important we should talk about). It is obvious that glowtail was an easier fix than changing the profile would be, and I did not mean to suggest that the devs can or should take the same action in this case. What the incident shows is that the staff can and will respond rapidly to community criticism when they think it is important - and they have not responded at all in this case. Although I believe they don't mean to send this message, it feels like they don't care about users with disabilities.

5. This feeling is enhanced by the fact that the fact that the coliseum captcha issue has still not been fixed or addressed. Why should we believe they will take action here, where they still have not there?

6. Part of the reason timing is important is because the disabilities involved here are often dismissed as not real or not serious. However, they are real, and they can still make the website inaccessible. If a main portion of the site isn't accessible, people who cannot access it are going to give up and leave, either on that portion or on the site entirely. And at that point, people (including well meaning people!) may say, "hey look, people aren't complaining about accessibility anymore! I guess the problem wasn't really as bad as they were saying" - but the problem won't have gone away; the disabled users will have.
...since I've been able to visit my dragon profiles. Since I've been to view them for more than a few seconds without panic and pain.

So far, the developers have made no comment in response to the many valid criticisms raised by the community about the dragon profile changes, including criticisms and comments by disabled users, unless let it "breathe [and] settle" and "visit our suggestions forum" can be considered comments.

It took less than eight hours for the devs to remove glowtail from the market when the community raised criticisms about the quality of the art? Why aren't disabled users given the same respect? (On a similar note: why have the devs still not commented on the fact that camping is inaccessible to users with some visual impairments and color blindness?)

Watch this space.

Edit (6.9.2020, 21:00):

I was not expecting this to get as much attention as it has, and I wanted to provide a few updates and clarifications:

1. A few comments have been confused about why the profiles are inaccessible. There are lots of different people on the site talking about how they impact different disabilities, including anxiety, autism, and adhd. The relevant part of my disability is my sensory processing disorder - there are so many boxes and icons and colors and layers and different levels of texts and tooltip/description popups that my brain can't process them all without pain and starts to shut down (literally - if my senses get to overwhelmed, I will temporary loose parts of my vision). Other people have different issues.

2. Thanks to the amazing @Antimoany, who showed me how to use an adblocker to block tooltips from pooping up on the profiles on the site, I am now able to briefly visit my dragon profiles (not very long, but long enough to do things like start identifying the elements that make them so painful for me). If you have similar problems to me, I would highly recommend the same.

3. I stand by what I said above, that the devs have made no valid comments to the complaints by disabled users. The comments they have made (i.e., "breathe [and] settle" and "visit our suggestions forum") are not responses to any criticism - they are defections and delays - and they particularly are not responses to comments about inaccessibility. For an analogy - imagine a company built a new public building, but when it opened, you could only enter by climbing a bunch of steep, ugly steps. "Let it breathe and settle" might, in some circumstances, be a valid response to criticism that the steps are ugly - but they would not be a valid response to people with physical disabilities pointing out that they cannot access the building.

4. This is why I brought up glowtail and the coliseum captcha (besides the inaccessibility of the coliseum still being something important we should talk about). It is obvious that glowtail was an easier fix than changing the profile would be, and I did not mean to suggest that the devs can or should take the same action in this case. What the incident shows is that the staff can and will respond rapidly to community criticism when they think it is important - and they have not responded at all in this case. Although I believe they don't mean to send this message, it feels like they don't care about users with disabilities.

5. This feeling is enhanced by the fact that the fact that the coliseum captcha issue has still not been fixed or addressed. Why should we believe they will take action here, where they still have not there?

6. Part of the reason timing is important is because the disabilities involved here are often dismissed as not real or not serious. However, they are real, and they can still make the website inaccessible. If a main portion of the site isn't accessible, people who cannot access it are going to give up and leave, either on that portion or on the site entirely. And at that point, people (including well meaning people!) may say, "hey look, people aren't complaining about accessibility anymore! I guess the problem wasn't really as bad as they were saying" - but the problem won't have gone away; the disabled users will have.
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I think the title speaks to the answer.

I said this on a apparently deleted topic but I think the main difference between this and glowtail is how many complaints/suggestions there are. With glowtail I feel like it could be broken down to a few core issues, that and I believe there was actual an error with the art itself when it was uploaded.

There are a lot of suggestions and complaints to go through. I don't think it's reasonable to expect them to change things in under two days or come out saying they plan on changing anything.
I think the title speaks to the answer.

I said this on a apparently deleted topic but I think the main difference between this and glowtail is how many complaints/suggestions there are. With glowtail I feel like it could be broken down to a few core issues, that and I believe there was actual an error with the art itself when it was uploaded.

There are a lot of suggestions and complaints to go through. I don't think it's reasonable to expect them to change things in under two days or come out saying they plan on changing anything.
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They probably want to avoid the flood of angry threads in FRD like what happened last time. I don’t blame them. That was a giant dumpster fire, whether it was justified or not.

Designwise? Could’ve been a lot better. Using the rules of photo composition in regards to balance, the top part of dragon profiles is horrendous because there’s no clear focus. That’s probably what triggers people who have anxiety, because then your brain gets overwhelmed and doesn’t know what to do. Huge problem for me because of adhd. Too many things.

Camping is a little more complex in the sense that they want an effective captcha, but yes I do agree that it needs changed. I’m not colorblind, I just have problems seeing shades of color apart, and I have a horrifically hard time with a lot of the captcha images.
They probably want to avoid the flood of angry threads in FRD like what happened last time. I don’t blame them. That was a giant dumpster fire, whether it was justified or not.

Designwise? Could’ve been a lot better. Using the rules of photo composition in regards to balance, the top part of dragon profiles is horrendous because there’s no clear focus. That’s probably what triggers people who have anxiety, because then your brain gets overwhelmed and doesn’t know what to do. Huge problem for me because of adhd. Too many things.

Camping is a little more complex in the sense that they want an effective captcha, but yes I do agree that it needs changed. I’m not colorblind, I just have problems seeing shades of color apart, and I have a horrifically hard time with a lot of the captcha images.
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ahzidal (captain)
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@Residual @ahzidal I haven't requested they take down the profiles or whatever. They have yet to even comment. They have yet to even say something along the lines of: "to our disabled users: we see you, and we are reading your comments." Let it "breathe [and] settle" is, if anything, the opposite - how many times in life are disabled people told a variation of, "just wait it out, give us time, I'm sure it will be fine*" (*once you shut up and stop bothering us about it). How long has it been since camping was released? Years?
@Residual @ahzidal I haven't requested they take down the profiles or whatever. They have yet to even comment. They have yet to even say something along the lines of: "to our disabled users: we see you, and we are reading your comments." Let it "breathe [and] settle" is, if anything, the opposite - how many times in life are disabled people told a variation of, "just wait it out, give us time, I'm sure it will be fine*" (*once you shut up and stop bothering us about it). How long has it been since camping was released? Years?
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I don't have any disabilities or sensory issues, and I'm bothered by this. It felt really offensive, even to me, how they don't take our criticisms at face value because "Oh, you'll get over it used to it in a few days". That, to me, just sounds like them hoping people will get tired of complaining and just give in to it (I'm not saying that's what the devs intend, at all, just how it makes me feel). There are graphic designers and graphic design students explaining how this UI is terrible/bad and can be improved. At the very least, believe them.

I also don't expect results for a while - fixing an art error is not comparable to changing an entire UI and coding - but some kind of better acknowledgement besides "take your criticisms/suggestions here where they will be seen better" and "take a few days to chill". They've been pretty okay about communication lately, so I'm hoping for something within the week, at least.
I don't have any disabilities or sensory issues, and I'm bothered by this. It felt really offensive, even to me, how they don't take our criticisms at face value because "Oh, you'll get over it used to it in a few days". That, to me, just sounds like them hoping people will get tired of complaining and just give in to it (I'm not saying that's what the devs intend, at all, just how it makes me feel). There are graphic designers and graphic design students explaining how this UI is terrible/bad and can be improved. At the very least, believe them.

I also don't expect results for a while - fixing an art error is not comparable to changing an entire UI and coding - but some kind of better acknowledgement besides "take your criticisms/suggestions here where they will be seen better" and "take a few days to chill". They've been pretty okay about communication lately, so I'm hoping for something within the week, at least.
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Trust me when I say I fully understand your sentiment. I have other problems I won’t disclose here that I’ve gotten a lot of those comments for.

Why they haven’t commented yet is something I can’t answer, though my theory is exactly as I stated. I know they’re reading just about, if not every comment and suggestion we’re putting out there. Perhaps they’re deliberating on a compromise or weighing suggestions against each other. Maybe they’re not? No way to tell lmao

I don’t even remember how long ago the coli revamp was. Not long enough that I don’t remember Old Coli XD

I try to keep in mind that the devs are people too, and we’re all going through a rough time right now. Not saying you aren’t thinking of that! Quite honestly, I intended both of these posts as neutral. I think something needs changed for sure, I’m just not solid on the how of changing it ^^
Trust me when I say I fully understand your sentiment. I have other problems I won’t disclose here that I’ve gotten a lot of those comments for.

Why they haven’t commented yet is something I can’t answer, though my theory is exactly as I stated. I know they’re reading just about, if not every comment and suggestion we’re putting out there. Perhaps they’re deliberating on a compromise or weighing suggestions against each other. Maybe they’re not? No way to tell lmao

I don’t even remember how long ago the coli revamp was. Not long enough that I don’t remember Old Coli XD

I try to keep in mind that the devs are people too, and we’re all going through a rough time right now. Not saying you aren’t thinking of that! Quite honestly, I intended both of these posts as neutral. I think something needs changed for sure, I’m just not solid on the how of changing it ^^
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ahzidal (captain)
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You bring up Glowtail as an example, but I don´t think that´s a very good one. Glowtail was a new thing. But when they change the graphics of an old thing - I don´t remember them changing it a second time. Not even if it was a gem thing people may have paid for and now it looked different and didn´t work for the purpose they wanted it for...

What I´m trying to say here is that I don´t think this has anything to do with respecting anyone. We´ve all been there. Yeah, maybe this is the worst example yet. But still. We´ve all been there.
You bring up Glowtail as an example, but I don´t think that´s a very good one. Glowtail was a new thing. But when they change the graphics of an old thing - I don´t remember them changing it a second time. Not even if it was a gem thing people may have paid for and now it looked different and didn´t work for the purpose they wanted it for...

What I´m trying to say here is that I don´t think this has anything to do with respecting anyone. We´ve all been there. Yeah, maybe this is the worst example yet. But still. We´ve all been there.
im confused what are you guys talking about
im confused what are you guys talking about
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I think the difference may be that Glowtail was kind of bugged/rushed and able to be made better, while most people think the new profiles are fine? :O could be wrong though
I think the difference may be that Glowtail was kind of bugged/rushed and able to be made better, while most people think the new profiles are fine? :O could be wrong though
I think maybe the developers are trying to figure out HOW they’re going to fix things. With glowtail, it was simple(r), with some art errors and how many wanted to extend the gradient. With the profiles, everyone has a different opinion and view on the matter and what would be the best way to go, going forward, to make the FR community happy. Some people like the new profiles, including myself (though of course I’d be open to change if some people are against it). I’m sure the devs don’t want to repeat this, so they’re probably putting a LOT of thought into it, so it might take more the 24 hours for them to put out revised dragon profiles
I think maybe the developers are trying to figure out HOW they’re going to fix things. With glowtail, it was simple(r), with some art errors and how many wanted to extend the gradient. With the profiles, everyone has a different opinion and view on the matter and what would be the best way to go, going forward, to make the FR community happy. Some people like the new profiles, including myself (though of course I’d be open to change if some people are against it). I’m sure the devs don’t want to repeat this, so they’re probably putting a LOT of thought into it, so it might take more the 24 hours for them to put out revised dragon profiles
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