Back

Help Center

Ask questions and help others in this forum.
TOPIC | Friend Cannot Access Password Email
Hi there! My friend, sourfox (ID #12632), realized with the password resets that she no longer had access to the email account linked to her FR account. She's contacted staff using the Contact Us form, but I just wanted to know if there are any steps she should be taking now or if this has happened to anyone else and been resolved? Thanks!
Hi there! My friend, sourfox (ID #12632), realized with the password resets that she no longer had access to the email account linked to her FR account. She's contacted staff using the Contact Us form, but I just wanted to know if there are any steps she should be taking now or if this has happened to anyone else and been resolved? Thanks!
EBLbutton_zps83d16a6a.png
@Seamelle
It appears that a few other users have changed their emails they had used for FR too, and most have done as your friend has by using the Contact Us form. For now, that is what we would suggest, and hopefully she will regain access to her account through that report. :)
@Seamelle
It appears that a few other users have changed their emails they had used for FR too, and most have done as your friend has by using the Contact Us form. For now, that is what we would suggest, and hopefully she will regain access to her account through that report. :)
Volunteer Moderator

If you have any questions, concerns, or feedback regarding moderation please feel free to use the Contact Us form. These submissions are viewed solely by the Admin and staff of Flight Rising, not the volunteer moderator group.
@Mayana
All right. Thank you so much for responding! I'll pass it on to her~
@Mayana
All right. Thank you so much for responding! I'll pass it on to her~
EBLbutton_zps83d16a6a.png
I have a friend too - her Account: http://flightrising.com/main.php?p=view&tab=userpage&id=37907 She cant access her email account anymore that she registered with.

She already sent a help email to the mods.

Any news when they will answer???
I have a friend too - her Account: http://flightrising.com/main.php?p=view&tab=userpage&id=37907 She cant access her email account anymore that she registered with.

She already sent a help email to the mods.

Any news when they will answer???
@Ipiktusuktuqa
The admins were flooded with lots of reports about email access, so it may take a little while longer! They are working hard to get through them all though. :) It should hopefully be soon.
@Ipiktusuktuqa
The admins were flooded with lots of reports about email access, so it may take a little while longer! They are working hard to get through them all though. :) It should hopefully be soon.
Volunteer Moderator

If you have any questions, concerns, or feedback regarding moderation please feel free to use the Contact Us form. These submissions are viewed solely by the Admin and staff of Flight Rising, not the volunteer moderator group.
I do hope so. 7 friends of mine are locked out because of this same reason and worried about their dragons. Some of them spent a lot of money on this site and don't want to consider it a huge waste.
I do hope so. 7 friends of mine are locked out because of this same reason and worried about their dragons. Some of them spent a lot of money on this site and don't want to consider it a huge waste.
[quote name="Defekt" date="2014-01-19 10:07:38"]I do hope so. 7 friends of mine are locked out because of this same reason and worried about their dragons. Some of them spent a lot of money on this site and don't want to consider it a huge waste.[/quote] soo much this... luckily i "only" got 5 friends effected...
Defekt wrote on 2014-01-19 10:07:38:
I do hope so. 7 friends of mine are locked out because of this same reason and worried about their dragons. Some of them spent a lot of money on this site and don't want to consider it a huge waste.
soo much this... luckily i "only" got 5 friends effected...
NO LONGER ACTIVE.

I LEFT FR AND GIVEN AWAY MY STUFF.
My friend got an email now. Further steps are required.
My friend got an email now. Further steps are required.
I was just about to make a post regarding this; but it was my daughter (AnimeGIRL007) who was having trouble with her old email and sent in a 'Contact Us' form yesterday evening.
I was just about to make a post regarding this; but it was my daughter (AnimeGIRL007) who was having trouble with her old email and sent in a 'Contact Us' form yesterday evening.
cnFe09Q.gif