Are we allowed to have a user-run discussion of the site without it getting locked? It may be a lot of comments to process if the admins want to provide later feedback, but users would still like to be able to discuss among themselves.
Edit Moved, hahaaaa.
Edit Moved, hahaaaa.
TwilightFlower wrote on 2015-01-05 18:04:36:
To answer your questions on what the admins should have done:
They shouldn't have locked the thread in the first place. Yes, there were things in that thread that were difficult to hear. But that wasn't because they were harassment or attacks. It's because they were criticisms of the admins that the admins did not want to hear or think about. The admins attempted to assuage us with the promise of a WotW, which was great. But they mixed that in with heavy doses of condescension and even a bit of contempt that is out of line for professionals interacting with their customers. On top of that, when they did "answer" questions, they rarely actually did that, and in several instances quoted materials and then "responded" to it in a fashion that was actually blindingly off topic. Ultimately, the reason cited for closing the thread altogether amounted to the admins admitting that they got their feelings hurt and didn't want to see it anymore.
If the admins cannot handle criticism, then they do not need to be in a line of work that exposes them to large amounts of criticism. Censoring and stifling the criticism is not going to work and will only serve to inflame users further and place more strain on the admins' relationship with us.
So until such time as that thread actually devolved into nothing more than name calling without legitimate complaints or points of view, the original thread should have been left open, rather than forcing everyone to try to regroup, reframe the discussion, or get around the censorship.
They shouldn't have locked the thread in the first place. Yes, there were things in that thread that were difficult to hear. But that wasn't because they were harassment or attacks. It's because they were criticisms of the admins that the admins did not want to hear or think about. The admins attempted to assuage us with the promise of a WotW, which was great. But they mixed that in with heavy doses of condescension and even a bit of contempt that is out of line for professionals interacting with their customers. On top of that, when they did "answer" questions, they rarely actually did that, and in several instances quoted materials and then "responded" to it in a fashion that was actually blindingly off topic. Ultimately, the reason cited for closing the thread altogether amounted to the admins admitting that they got their feelings hurt and didn't want to see it anymore.
If the admins cannot handle criticism, then they do not need to be in a line of work that exposes them to large amounts of criticism. Censoring and stifling the criticism is not going to work and will only serve to inflame users further and place more strain on the admins' relationship with us.
So until such time as that thread actually devolved into nothing more than name calling without legitimate complaints or points of view, the original thread should have been left open, rather than forcing everyone to try to regroup, reframe the discussion, or get around the censorship.
