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TOPIC | Purchased gems taking a while 2 process?
I feel like as soon as I post this, it'll go through, but whatever. I'll delete this post if it does lmao

I bought some gems maybe 20 minutes ago or so and it still hasn't gone through yet. I went back at least 5 minutes ago and bought $5 more, and that hasn't even showed up as a pending transaction on my account yet.

Does anyone know if the stormlight workshop is running a little slow processing orders today, or would this be a problem on my (or my bank's) end?
I feel like as soon as I post this, it'll go through, but whatever. I'll delete this post if it does lmao

I bought some gems maybe 20 minutes ago or so and it still hasn't gone through yet. I went back at least 5 minutes ago and bought $5 more, and that hasn't even showed up as a pending transaction on my account yet.

Does anyone know if the stormlight workshop is running a little slow processing orders today, or would this be a problem on my (or my bank's) end?
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@Digivice

From browsing some other sites, there are reports of Paypal processing problems happening now
@Digivice

From browsing some other sites, there are reports of Paypal processing problems happening now
@dagomor oh good! i mean, like, not [i]good[/i], but at least it's not an issue on my end [emoji=coatl laughing]
@dagomor oh good! i mean, like, not good, but at least it's not an issue on my end
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update: my second order JUST came through, more than an hour later. still waiting on my first order though lmao

This is less of me complaining about it, though, and more of me just giving a heads up to anyone who might be trying to buy gems for a short notice purchase like I was :(
update: my second order JUST came through, more than an hour later. still waiting on my first order though lmao

This is less of me complaining about it, though, and more of me just giving a heads up to anyone who might be trying to buy gems for a short notice purchase like I was :(
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@Digivice Depending on how long ago you placed the first order, this may be helpful. [quote]Sometimes there is a drop in this communication and the purchased gems are not delivered. If after 24 hours you have not received your gems, please contact our support team through [url=https://flightrising.zendesk.com/hc/en-us/requests/new]Contact Us[/url]. In order for us to provide assistance, we must be able to verify the purchase happened: [LIST] [*]You must use the email address registered to your Flight Rising account. [*]You must include the transaction information from your Paypal receipt. [/LIST] Without the above listed information, we will be unable to verify your purchase.[/quote]
@Digivice
Depending on how long ago you placed the first order, this may be helpful.
Quote:
Sometimes there is a drop in this communication and the purchased gems are not delivered. If after 24 hours you have not received your gems, please contact our support team through Contact Us.

In order for us to provide assistance, we must be able to verify the purchase happened:
  • You must use the email address registered to your Flight Rising account.
  • You must include the transaction information from your Paypal receipt.
Without the above listed information, we will be unable to verify your purchase.
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I am having the same issue. I just bought gems about 10 mins ago and they still are not there. Hopefully they will come soon. payment shows up on my paypal account so not sure where the delay is.

Mine just showed up
I am having the same issue. I just bought gems about 10 mins ago and they still are not there. Hopefully they will come soon. payment shows up on my paypal account so not sure where the delay is.

Mine just showed up
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