Whenever I add a new email to change my current email, it does not give me a reason why the email was rejected. It simply lists no reason and shows up blank. I'd like to change my email as soon as possible, as I was contacted by someone unsolicited today and I don't know how they acquired my current email (I've deliberately never associated it with my real name, but someone has found it anyway.)
So, any help would be appreciated. I haven't tried any solutions yet because I'm currently changing my email everywhere I use it, so if you have any ideas, please let me know.
Whenever I add a new email to change my current email, it does not give me a reason why the email was rejected. It simply lists no reason and shows up blank. I'd like to change my email as soon as possible, as I was contacted by someone unsolicited today and I don't know how they acquired my current email (I've deliberately never associated it with my real name, but someone has found it anyway.)
So, any help would be appreciated. I haven't tried any solutions yet because I'm currently changing my email everywhere I use it, so if you have any ideas, please let me know.
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Klawzor, I like to be thorough, so I might say solutions you've already tried. I appreciate your patience!
Try again first using guest/incognito/private browsing mode, then on a different browser, third on a different device, and finally, if possible, a different network.
If you still have no luck, file a bug report. Make sure to include the details described in the stickied thread.
Worst case, fill out the Contact Us form and ask how the team can help. They may not be able to change the email for security reasons, but that form will generate a support ticket that allows them to track the issue.
Hope that helped. Good luck!
@
Klawzor, I like to be thorough, so I might say solutions you've already tried. I appreciate your patience!
Try again first using guest/incognito/private browsing mode, then on a different browser, third on a different device, and finally, if possible, a different network.
If you still have no luck, file a bug report. Make sure to include the details described in the stickied thread.
Worst case, fill out the Contact Us form and ask how the team can help. They may not be able to change the email for security reasons, but that form will generate a support ticket that allows them to track the issue.
Hope that helped. Good luck!
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When people draw up a warm bath and put in flower petals,
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@nuttysaladtree
Trying it incognito worked, thank you so much for the response. [emoji=heart size=1]
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nuttysaladtree
Trying it incognito worked, thank you so much for the response.
