Hi! So, our partner system is trying to get back onto FR after a very extended hiatus, but they've forgotten their password. Normally, we know this would be a non-issue with password recovery, but that leads to a second problem: they can't access the email the new password link is sent to. Is there a way to remedy this problem?
TOPIC | Forgotten Password and Inaccessible Emai
Hi! So, our partner system is trying to get back onto FR after a very extended hiatus, but they've forgotten their password. Normally, we know this would be a non-issue with password recovery, but that leads to a second problem: they can't access the email the new password link is sent to. Is there a way to remedy this problem?